1. Controller and scope
SIA Unda, registration number 59203002531, legal address Jūras iela 60, Engure, Tukuma Municipality, LV-3113, Latvia, is the controller of personal data described in this policy. You can contact us at info@unda.lv or +371 63181117.
This policy builds on the Company’s previous Privacy Policy and explains the processing connected with the current Diplomats corporate website.
2. Information we process
Depending on how you use the website, we may process:
- name, email address, telephone number and correspondence;
- company identity, registration, address, contact, commercial and financial information submitted through business forms;
- career interests, CV information and supporting documents;
- New Partner Questionnaire answers, declarations and uploaded PDF, JPEG or PNG documents;
- IP-derived security identifiers, request times, consent records, form status and technical error or delivery logs.
3. Purposes and legal bases
We process information to respond to enquiries, take steps towards or administer a business relationship, assess partnership and customer-verification submissions, recruit personnel, meet legal obligations, protect the website and Company, maintain evidence of communications, and establish or defend legal claims.
The legal basis depends on the context and may be steps at your request before a contract, performance of a contract, compliance with a legal obligation, the Company’s legitimate interests, or consent where the website specifically requests it. Withdrawing consent does not affect processing already carried out and does not stop processing supported by another legal basis.
4. Website forms and documents
When you submit a contact, business, customer-verification or careers form, the information is made available to authorised SIA Unda personnel for the purpose stated on that form.
Customer-verification submissions may include declarations, a generated summary and supporting documents. Career applications may include a CV and an optional supporting document. Submitted documents are held in access-restricted storage and are not published in the website’s public media library.
5. Website security and technology
We use access controls, request validation, upload type and size restrictions, request-rate limits and security logs to protect website submissions and records.
With your analytics consent, Google Analytics processes public page-visit and technical browser information to help us understand website use. You can withdraw this choice in Cookie settings. We do not send questionnaire answers or uploaded documents to analytics.
The Company film is requested from YouTube only after a visitor selects Play. YouTube then processes the technical information needed to deliver the video.
6. Recipients and processors
Access is limited to authorised SIA Unda personnel who need the information for recruitment, customer, commercial, finance, administration, legal or technical duties. Information may also be processed by website hosting and technical-maintenance providers, email-delivery providers when a notification is sent, YouTube when a visitor chooses to play the Company film, and professional advisers or public authorities where required by law.
7. Retention
New Partner Questionnaire drafts saved in the browser expire after 12 hours. Its signed form session lasts up to 8 hours and the private success receipt up to 30 minutes. Cookie-consent records remain until they are replaced, withdrawn or cleared in the browser.
Submitted applications, generated summaries and uploads are retained only while needed for the stated purpose, applicable legal obligations, response handling or legal claims, and are subject to retention review. Contractual and accounting records are kept for the periods required by law; supporting accounting records are generally retained for at least five years.
8. Your rights
Subject to the GDPR and applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent where processing relies on consent. We may ask for information needed to verify your identity and locate the relevant records.
Send a request to info@unda.lv or to SIA Unda at the legal address above. If you believe your rights have been infringed, you may complain to the Latvian Data State Inspectorate at dvi.gov.lv.
9. Automated decisions and transfers
The website does not use personal data for automated decisions producing legal or similarly significant effects. International processing depends on the service providers involved and the safeguards applicable to that processing. You may contact us for information relevant to your personal data.
10. Changes and contact
We may update this policy when website functions, processors or legal requirements change. The current version and update date are published on this page. Privacy questions may be sent to info@unda.lv.